Evidence collection, wage assessment and reporting for NSW workers compensation audits. Clear guidance for employers, with authorised review at each stage.
From evidence to outcome
Employer, policy and period
Relevant records, clearly requested
Reconciliation and wage treatments
Employer comment before final issue
Received an audit notice?
Have your portal reference and verified contact email ready.Defined evidence requirements, documented findings and an opportunity for employers to respond before final reporting.
Support for insurer-referred wage audits, from the initial evidence request through to employer comments and final reporting.
A guided way to respond to your audit notice. Start with the essentials, with additional records requested only when they are relevant.
A documented process with clear responsibilities, targeted requests and review before reports are issued.
Calculations and reports remain subject to authorised human review.
We confirm the employer, policy and audit period, so everyone knows what the review covers.
Start with a standard payroll report. Guidance is tailored to the payroll system and additional records are requested only where relevant.
The auditor reconciles the records, reviews wage treatments and follows up any items that need clarification.
A preliminary report is provided for comment. Responses are considered before the final report is approved and issued.
What to expect when providing information for a wage audit.
Have another question?Select “Access your audit” and use the portal access reference and contact email recorded in your audit notice. A single-use code is sent to that email. Once signed in, confirm the audit details and follow the document instructions.
Start with the standard payroll report specified for your system and the exact audit period. The portal explains the fields required, including earnings and employer superannuation. Further documents are requested only where your answers or the auditor’s review identify a relevant item.
The request expands to the relevant supporting records—for example, apprentice registration details and a payroll breakdown. The portal explains which report or official document to provide. You do not need to upload every business record at the outset.
No permanent employer account or password is required. A fresh one-time code is sent to the verified contact email for each new sign-in. Staff use a separate, authorised sign-in.
Yes. The preliminary report is provided for employer comment. Submit your explanation through the portal. If further documents are needed, the audit team will request the relevant records there. An authorised reviewer considers the response before final issue.
No. Technology helps organise the evidence and support calculations. Wage treatments, findings and issued reports remain subject to authorised human review.
For audit engagements or help with an existing audit, get in touch with the team.
For an existing audit, include your case reference. Do not send payroll files or sensitive employee information by email. Provide these through the audit portal.
Go to the audit portal